Thank you for your business throughout the years. Over the past 100 years in business, Shapiro's has always placed a priority on the well-being of our team members and customers. We understand the growing concern regarding the outbreak of the new coronavirus (COVID-19) and that it is increasingly impacting our communities. Our heartfelt thoughts go out to all of those who have been affected by this disease.
We are actively monitoring all public sources of information and guidance, including the CDC and the World Health Organization, to ensure we are taking the necessary precautions for your well-being. I want to personally share out the extra sanitation processes we are taking in our store and with our delivery professionals, in-home technicians and our customer care specialists to ensure the health and safety of our team members, customers and communities.
SHOPPING AT SHAPIRO'S
We strive to provide a clean and safe store for our customers every day. With the given circumstances, we have developed additional sanitation protocols and are taking extra cleaning measures throughout the day to ensure your safety. Common areas, door handles, countertops, computers, credit kiosks and other surfaces are being disinfected with increased frequency throughout the day. Also, we have increased the restroom cleaning and disinfecting cycles.
CONNECTING WITH OUR TEAM MEMBERS
We have educated our Store Associates and Customer Care Specialists on our extra sanitation protocols and they will be happy to explain what we are doing if you have questions about your shopping, home delivery or in-home technician appointment.
PREPARING YOUR FURNITURE
In our warehouses, we are applying the same store sanitation protocols with warehouse equipment that our team members use during the handling of your furniture.
RECEIVING DELIVERY OF YOUR FURNITURE
For Home Deliveries and In-Home Technician Appointments, our teams are also taking extra measures as well to prevent any unintentional spread of illness. As with stores and warehouses, they will be using hand sanitizers and disinfectant wipes between each delivery or appointment and they will be regularly disinfecting their interiors and outside handles of their vehicles.
Noah & Angela Shapiro